Roof Simplified support
Whether you are creating a new estimate, checking billing, or troubleshooting an export issue, this page is designed to help you solve it quickly.
Email support
coby@roofsimplified.com
Best for billing, account, estimate, or export questions.
Typical response
Within 24 hours
Most issues are reviewed on business days and answered quickly.
Create a fresh estimate, enter roof measurements, and work through the full takeoff flow step by step.
Save the labor, waste, tax, and material assumptions your business uses most often.
Move back through the estimate to check quantities, totals, and pricing before sending it out.
Generate a clean, branded estimate that is ready to share or print for the customer.
Review your subscription, update payment methods, or handle renewals without leaving the app.
Use a fast checklist to diagnose login, estimate, invoice, or export issues before contacting support.
How it works
See all saved estimates, active project work, and the tools you need to manage your jobs from one place.
Enter measurements, roof pitch, materials, and project assumptions so the estimate updates in real time.
Check material quantities, labor assumptions, and final costs before you send the estimate to a customer.
Download a PDF, print a version, or keep the estimate in your account for future revisions and follow-up.
Manage saved estimates, account status, and project activity.
Update your plan, payment method, and subscription details.
Update your profile, security details, and business preferences.
Review how your data is handled, stored, and protected.
Review the rules for using the platform and the service relationship.
Sign in, open a new estimate, and enter the project measurements, roof pitch, and material assumptions. Roof Simplified will calculate the quantities and pricing for you as you move through the workflow.
Use the settings or defaults area in your account to edit labor, waste, material, overhead, tax, and profit settings. These values are then reused on new estimates.
Any change to roof dimensions, waste, material pricing, labor, tax, or overrides can change the estimate. Review the affected section to confirm what changed.
Yes. Saved estimates are available from your dashboard so you can revisit, revise, and export them at any time.
Yes. Go to the billing page in your account to manage payment details, renewals, and plan changes.
Use the support email below, and include your account email, estimate name, and a short description of the issue. Screenshots are helpful for bugs or export errors.
Send us your account email, the estimate or project name, and a short summary of the issue. If it is a bug, include a screenshot if possible.
Email supportCheck the roof measurements, pitch inputs, waste percentages, pricing defaults, and any overridden values. A single incorrect input can change the total materially.
Make sure the estimate is saved, the required values are filled in, and your browser allows downloads. If the issue continues, email support with the project name and a screenshot.
Use the reset password flow, confirm your email is correct, and make sure cookies are enabled in your browser.
Open the billing page and confirm the plan is active. If your card failed or a charge looks incorrect, contact support with the email tied to your account.
If you have a problem that is not covered here, send us the details and we will help you resolve it quickly. Include your account email, the project name, and any screenshots so our team can understand the issue and respond accurately.